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Privacy Policy

Privacy Policy

 

Responsible for the data processing is:

Sebastian Goy

Jägerspfad 27a

52249 Eschweiler

Germany

info@epoxystylecoat.com

 

Phone: +49 (0) 2403 - 8300351

 

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

  1. ACCESS DATA AND HOSTING

You can visit our website without giving any personal information. Each time a website is accessed, the web server automatically only saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the website.

 

1.1 HOSTING

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data that are collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

Our service providers are based in the following countries for which the European Commission has determined an appropriate level of data protection by resolution: Canada

 

1.2 CONTENT DELIVERY NETWORK

For the purpose of a shorter loading time, we use a so-called content delivery network (“CDN”) for some offers. With this service, content, e.g. large media files, is delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service provider. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

Our service providers are based in the following countries for which the European Commission has determined an appropriate level of data protection by resolution: Canada

 

  1. DATA PROCESSING FOR CONTRACT PROCESSING, CONTACTING AND OPENING A CUSTOMER ACCOUNT

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you provide to process contracts and to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR.

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided in the customer account.

 

GOODS MANAGEMENT SYSTEM

We use inventory control systems from external service providers to process orders and contracts. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

  1. DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING

To fulfill the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

 

DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION

Insofar as you have given us your express consent during or after your order, we will, pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or reconciliation.

The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we inform you in this declaration.

 

General Logistics Systems Germany GmbH & Co. OHG

GLS Germany Road 1 - 7

DE-36286 Neuenstein

Germany

 

United Parcel Service Deutschland S.à rl & Co. OHG

Goerlitzer Strasse 1

41460 Neuss

Germany

 

Bonum Logistik GmbH

Marie-Curie-Strasse 21

53359 Rheinbach

Germany

 

  1. DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

 

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. B. on your own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES

If necessary, we give our service providers further data, which they use together with the data necessary for processing the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, support of accounting). According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in our protection against fraud and in efficient payment management.

 

4.3 IDENTITY AND CREDIT CHECK WHEN SELECTING KLARNA PAYMENT SERVICES

Klarna Pay now (direct debit)

If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR that we are allowed to transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the credit agencies named by Klarna in the data protection declaration [https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy] can be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this data protection declaration. As a result, we may no longer be able to offer you certain payment options. You can also revoke your consent to this use of personal data to Klarna at any time.

 

  1. ADVERTISING BY EMAIL

5.1 E-MAIL NEWSLETTER WITH REGISTRATION

If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. to send a DSGVO.

You can unsubscribe from the newsletter at any time and you can either send a message to the contact option described in this data protection declaration or use a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and which we will inform you about in this declaration.

 

5.2 NEWSLETTER SENDING

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

Our service providers are based in these countries: USA There is no adequacy decision of the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of a supervisory authority

 

Our service providers are based in the following countries for which the European Commission has determined an appropriate level of data protection by resolution: Canada

 

5.3 SENDING EVALUATION REQUESTS BY E-MAIL

If you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your e-mail address to request you to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided in the review request.

 

The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

  1. COOKIES AND OTHER TECHNOLOGIES

GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

 

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

 

The cookie settings for your browser can be found under the following links:

Microsoft Edge ™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] /

Safari ™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / 

Chrome ™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] /

Firefox ™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] /

Opera ™ [https://help.opera.com/de/latest/web-preferences/#cookies]

 

If you have consented to the use of the technologies in accordance with Art. 6 Para. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

 

  1. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your cancellation options in the section "Cookies and other technologies". For more information, including the basis of how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

7.1 USE OF GOOGLE SERVICES

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google's servers. The full IP address is only transmitted to a Google server and shortened there in exceptional cases. Unless otherwise specified for the individual technologies, the data processing takes place on the basis of an agreement concluded for the respective technology between jointly responsible persons in accordance with Art. 26 GDPR. You can find more information about data processing by Google in Google's data protection information [https://policies.google.com/privacy?hl=de].

 

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information as well as information about your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

 

GOOGLE ADS

For advertising purposes in the Google search results as well as on the websites of third parties, the so-called Google remarketing cookie is set when you visit our website, which is automatically collected and processed by data (IP address, time of visit, device and browser information and information your use of our website) and by means of a pseudonymous CookieID and based on the pages you have visited, enables interest-based advertising. Any further data processing will only take place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

 

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior when you have reached our website via a Google Ads advertisement. For this purpose, cookies can be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us such as visiting a website or newsletter registration) are recorded, from which pseudonyms are used Usage profiles are created.

 

GOOGLE RECAPTCHA

To protect against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses a so-called JavaScript and cookies analyze your use of our website. In addition, other cookies stored by Google services in your browser are evaluated. Reading out or saving of personal data from the input fields of the respective form does not take place.

 

GOOGLE FONTS

For the uniform presentation of the content on our website, the script code “Google Fonts” collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

 

YOUTUBE VIDEO PLUGIN

To integrate third-party content, data (IP address, time of visit, device and browser information) are collected via the YouTube video plug-in in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you have a Play video.

 

7.2 USE OF FACEBOOK SERVICES

USE OF FACEBOOK PIXEL

We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd [https://de-de.facebook.com/facebookdublin/]., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) are automatically collected and stored, from which you are using usage profiles are created by pseudonyms. As part of the so-called extended data comparison, hashed information is also collected and stored for comparison purposes with which individuals can be identified (e.g. names, email addresses and telephone numbers). For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services relating to website activity, in particular personalized and group-based advertising.

The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. If the transfer of data to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. You can find more information about data processing by Facebook in Facebook's privacy policy [https://de-de.facebook.com/policy.php].

 

FACEBOOK ANALYTICS

As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook. Your analysis serves the optimal presentation and marketing of our website.

 

FACEBOOK ADS

We use Facebook Ads to advertise this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign; Facebook is responsible for the exact implementation, in particular the decision on the placement of the advertisements with individual users. Unless otherwise specified for the individual technologies, data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.

 

On the basis of the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data comparison (see above) that takes place to determine the respective target group, Facebook acts as our processor.

 

On the basis of the pseudonymous cookie ID set by Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

 

Via Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. The data processing takes place on the basis of an agreement on order processing by Facebook.

 

7.3 OTHER PROVIDERS OF WEB ANALYSIS AND ONLINE MARKETING SERVICES

  1. SOCIAL MEDIA

8.1 SOCIAL PLUGINS FROM FACEBOOK, TWITTER, INSTAGRAM, PINTEREST, ADDTHIS

Social buttons are used by social networks on our website. These are only integrated into the page as HTML links so that no connection is established with the servers of the respective provider when you visit our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can press the Like or Share button, for example.

 

8.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, YOUTUBE, PINTEREST

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.

 

Facebook [https://www.facebook.com/about/privacy/] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a Facebook server , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

 

Instagram [https://help.instagram.com/519522125107875] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a Facebook server , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

 

YouTube [https://policies.google.com/privacy?hl=de] is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

 

Pinterest [https://about.pinterest.com/de/privacy-policy] is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

 

  1. CONTACT POSSIBILITIES AND YOUR RIGHTS

As a victim, you have the following rights:

 

 * according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

 * according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;

 * according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information;

    * to fulfill a legal obligation;

    * for reasons of public interest or

    * is required to assert, exercise or defend legal claims;

  

  

 * according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as * you dispute the accuracy of the data;

    * the processing is unlawful, but you refuse to delete it;

    * we no longer need the data, but you need it to assert, exercise or defend legal claims or

    * You have objected to processing in accordance with Art. 21 GDPR;

  

  

 * according to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;

 * according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

 

For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

 

Right To Object

To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

 

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

 

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

 

 

Data protection declaration created withrechtstexter.de [https://legal.trustedshops.com/legalwizard].

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